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" Service design "


Document Type : BL
Record Number : 688810
Doc. No : b510999
Title & Author : Service design
Edition Statement : [Version 3]
Publication Statement : London :: TSO,, [2007]
: , ©2007
Page. NO : xi, 334 pages :: illustrations ;; 28 cm
ISBN : 0113310471
: : 9780113310470
Notes : At head of title: ITIL
: Published for the Office of Government Commerce under license from the Controller of Her Majesty's Stationery Office
Bibliographies/Indexes : Includes bibliographical references (page 283) and index
Subject : Computer industry-- Customer services-- Management
Subject : Electronic office machine industry-- Customer services-- Management
Added Entry : Great Britain., Office of Government Commerce
Parallel Title : ITIL service design
copyhttps://lib.clisel.com/site/catalogue/688810
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