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" Continual service improvement "


Document Type : BL
Record Number : 688812
Doc. No : b511001
Title & Author : Continual service improvement
Edition Statement : [Version 3]
Publication Statement : London :: TSO,, [2007]
: , ©2007
Page. NO : xi, 221 pages :: illustrations ;; 28 cm
ISBN : 0113310498
: : 9780113310494
Notes : At head of title: ITIL
: Published for the Office of Government Commerce under license from the Controller of Her Majesty's Stationery Office
Bibliographies/Indexes : Includes bibliographical references (pages 185-186) and index
Subject : Computer industry-- Customer services-- Management
Subject : Electronic office machine industry-- Customer services-- Management
Added Entry : Great Britain., Office of Government Commerce
Parallel Title : ITIL continual service improvement
copyhttps://lib.clisel.com/site/catalogue/688812
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