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" Cases on managing e-services / "


Document Type : BL
Record Number : 694314
Doc. No : b516503
Title & Author : Cases on managing e-services /\ Ada Scupola, editor.
Publication Statement : Hershey, Pa. :: Information Science Reference,, [2009]
: , c2009
Page. NO : xxiii, 299 pages :: illustrations ;; 29 cm
ISBN : 1605660647 (hbk.)
: : 1605660655 (ebook)
: : 9781605660646 (hbk.)
: : 9781605660653 (ebook)
Bibliographies/Indexes : Includes bibliographical references and index.
Abstract : "This book lays the theoretical foundations for understanding e-services as well as provide real life cases of e-services"--Provided by publisher.
Subject : Customer services-- Technological innovations.
Subject : Electronic commerce.
Subject : Service industries-- Technological innovations.
Added Entry : Scupola, Ada.
copyhttps://lib.clisel.com/site/catalogue/694314
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