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" Utilizing and managing commerce and services online / "
Mehdi Khosrow-Pour, [editor]
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BL
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| Record Number
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695026
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| Doc. No
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b517215
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| Title & Author
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Utilizing and managing commerce and services online /\ Mehdi Khosrow-Pour, [editor]
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| Publication Statement
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Hershey, PA :: Cybertech Publishing,, c2007
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| Page. NO
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xii, 351 p. :: ill. ;; 26 cm
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| ISBN
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1591409322 (hardcover)
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: 1591409330 (softcover)
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: 1591409349 (ebook)
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| Bibliographies/Indexes
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Includes bibliographical references and index
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| Contents
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Managing online customer service operations / David Barnes -- Firm value effects of web site redesign / Raquel Benbunan-Fich, Eliezer M. Fich -- Jurisdiction in B2C e-commerce dispute within European Union / Ong Ching Eang -- Failures of B2C retailing : a services industry view / Anil M. Pandya, Nikhilesh Dholakia -- Inducing online trust in e-commerce : empirical investigations on web design factors / Ye Diana Wang, Henry H. Emurian -- Public perception : a newspaper medium perspective : e-commerce in Australian manufacturing (revisited) / Jing Gao -- Netrepreneur simulation : the development of realism in virtual e-entrepreneurship learning / Salim Jiwa, Dawn Lavelle, Arjun Rose
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| Abstract
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"This book provides comprehensive coverage and understanding of the social, cultural, organizational, and cognitive impacts of e-commerce technologies and advances in organizations around the world. E-commerce strategic management, leadership, organizational behavior, development, and employee ethical issues are only a few of the challenges presented in this all-inclusive work"--Provided by publisher
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| Subject
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Electronic commerce-- Computer network resources
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Electronic commerce-- Management
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Electronic commerce-- Technological innovations
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Internet
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| Dewey Classification
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658.8/72
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| LC Classification
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HF5548.32.U85 2007
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| Added Entry
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Khosrow-Pour, Mehdi,1951-
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