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" Applying quality management in health care : "


Document Type : BL
Record Number : 695929
Doc. No : b518118
Main Entry : Kelly, Diane L.
Title & Author : Applying quality management in health care : : a process for improvement /\ Diane L. Kelly.
Publication Statement : Chicago, Ill. :: Health Administration Press ;Washington, DC :: AUPHA,, [2003]
: , c2003
Page. NO : xxiii, 221 pages :: illustrations ;; 26 cm
ISBN : 1567932061 (alk. paper)
: : 9781567932065 (alk. paper)
Bibliographies/Indexes : Includes bibliographical references and index.
Contents : Fundamentals of quality management -- Concepts of quality management -- Three principles of total quality -- Continuous quality improvement tools -- Systems approach -- Systems perspective of quality management -- Systems models for healthcare managers -- Systemic structure -- Achieving quality results in complex systems -- Goals -- Purpose -- Performance measurement -- Organizational traction -- Implementation lessons -- Team strategies -- Putting it all together -- Practice exercises -- Journal exercise.
Subject : Health services administration.
Subject : Medical care-- Quality control.
Subject : Total quality management.
Subject : Health Services Administration.
Subject : Quality Assurance, Health Care-- organization administration.
copyhttps://lib.clisel.com/site/catalogue/695929
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