Document Type
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BL
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Record Number
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696120
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Doc. No
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b518309
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Main Entry
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Floyd, Raymond C
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Title & Author
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A culture of rapid improvement : : creating and sustaining an engaged workforce /\ Raymond C. Floyd
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Publication Statement
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Boca Raton :: CRC Press/Taylor & Francis Group,, c2008
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Page. NO
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xxviii, 295 p. :: ill. ;; 24 cm
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ISBN
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1563273780 (alk. paper)
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: 9781563273780 (alk. paper)
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Notes
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"A Productivity Press book."
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Includes index
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Bibliographies/Indexes
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Includes bibliographical references and index
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Contents
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Foreword / H. Eugene McBrayer -- Industrial culture: the human side of change -- Strategy: the values and beliefs of an industrial culture -- Making your cultural values personal -- Quality stations: the rituals of your culture -- The objective elements of engaging people -- The subjective elements that disrupt engagement of people -- Understanding the theory of industrial culture -- The social design of a new culture -- Valuing individuals -- Managing emotion at work -- How communication reflects your culture -- Measuring the performance of small events -- Managing the competence of your employees, especially in business-critical roles -- Phase I: the first six months -- Phase II: the second six months -- Phase III: the third six months -- Phase IV: the fourth six months
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Subject
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Organizational behavior
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Subject
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Organizational change
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Subject
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Organizational effectiveness
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Dewey Classification
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658.4/063
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LC Classification
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HD58.8.F57 2008
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