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" The AMA handbook of business letters / "
Jeffrey L. Seglin with Edward Coleman.
| Document Type
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BL
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| Record Number
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701097
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| Doc. No
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b523286
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| Main Entry
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Seglin, Jeffrey L.,1956-
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| Title & Author
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The AMA handbook of business letters /\ Jeffrey L. Seglin with Edward Coleman.
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| Edition Statement
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3rd ed.
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| Publication Statement
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New York :: AMACOM,, c2002.
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| Page. NO
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xviii, 519 p. ;; 27 cm. ++ 1 computer disk (4 3/4 in.)
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| ISBN
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0814406653
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: 9780814406656
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| Bibliographies/Indexes
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Includes bibliographical references (p. 499-502) and index.
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| Contents
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ch. 1. Planning the letter -- ch. 2. Components of an effective letter -- ch. 3. Structure : the parts of a letter -- ch. 4. Appearance -- ch. 5. Grammar -- ch. 6. Word processing -- ch. 7. Sales, marketing, and public relations letters -- ch. 8. Customer service letters -- ch. 9. Credit and collection letters -- ch. 10. Letters to vendors and suppliers -- ch. 11. Personnel letters -- ch. 12. Transmittal letters -- ch. 13. Confirmation letters -- ch. 14. Request letters -- ch. 15. Replies -- ch. 16. Permission letters -- ch. 17. Social, personal, and miscellaneous letters.
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| Subject
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Commercial correspondence, Handbooks, manuals, etc.
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| Subject
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Letter writing, Handbooks, manuals, etc.
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| LC Classification
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HF5726.S42 2002
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| Added Entry
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Coleman, Edward,1968-
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| Added Entry
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Amacom.
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| Parallel Title
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American Management Association handbook of business letters
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: Handbook of business letters
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