منو
رکورد قبلیرکورد بعدی

" Service magic : "


Document Type : BL
Record Number : 702437
Doc. No : b524626
Main Entry : Zemke, Ron
Title & Author : Service magic : : the art of amazing your customers /\ Ron Zemke and Chip Bell
Publication Statement : [Chicago] :: Dearborn Trade Pub.,, c2003
Page. NO : xiii, 248 p. :: ill. ;; 23 cm
ISBN : 0793164672
Bibliographies/Indexes : Includes bibliographical references (p. 229-232) and index
Subject : Consumer satisfaction-- United States
Subject : Customer loyalty-- United States
Subject : Customer services-- United States
Subject : Service industries-- Customer services-- United States
Dewey Classification : ‭658.8/12‬
LC Classification : ‭HF5415.5‬‭.Z465 2003‬
Added Entry : Bell, Chip R
copyhttps://lib.clisel.com/site/catalogue/702437
کپی لینک
پیشنهاد خرید
پیوستها
Search result is zero
نظرسنجی
نظرسنجی منابع دیجیتال

1 - آیا از کیفیت منابع دیجیتال راضی هستید؟