|
" Creating & delivering your value proposition : "
Cindy Barnes, Helen Blake, David Pinder
| Document Type
|
:
|
BL
|
| Record Number
|
:
|
703983
|
| Doc. No
|
:
|
b526172
|
| Main Entry
|
:
|
Barnes, Cindy,1961-
|
| Title & Author
|
:
|
Creating delivering your value proposition : : managing customer experience for profit /\ Cindy Barnes, Helen Blake, David Pinder
|
| Publication Statement
|
:
|
London ;Philadelphia :: Kogan Page,, 2009
|
| Page. NO
|
:
|
xvi, 213 pages :: illustrations ;; 24 cm
|
| ISBN
|
:
|
0749455128 (pbk.)
|
|
|
:
|
: 9780749455125 (pbk.)
|
| Bibliographies/Indexes
|
:
|
Includes bibliographical references and index
|
| Subject
|
:
|
Customer relations
|
| Subject
|
:
|
Value
|
| Subject
|
:
|
Value added
|
| Dewey Classification
|
:
|
658.8/12
|
| LC Classification
|
:
|
HF5415.5.B36823 2009
|
| Added Entry
|
:
|
Blake, Helen,1962-
|
|
|
:
|
Pinder, David,1945-
|
| Parallel Title
|
:
|
Creating and delivering your value proposition
|
| |