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" The customer rules : "
C. Britt Beemer, Robert L. Shook
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BL
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| Record Number
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713318
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| Doc. No
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b535507
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| Main Entry
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Beemer, C. Britt
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| Title & Author
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The customer rules : : the 14 indispensible, irrefutable, and indisputable qualities of the greatest companies in the world /\ C. Britt Beemer, Robert L. Shook
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| Publication Statement
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New York :: McGraw-Hill Professional,, [2009]
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, ©2009
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| Page. NO
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xvii, 332 pages ;; 24 cm
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| ISBN
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0071603654 (hbk.)
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: 9780071603652 (hbk.)
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| Bibliographies/Indexes
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Includes bibliographical references (pages 303-322) and index
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| Subject
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Customer relations
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| Dewey Classification
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658.812
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| LC Classification
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HF5415.5.B44 2009
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| Added Entry
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Shook, Robert L.,1938-
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