| Document Type
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BL
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| Record Number
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715602
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| Doc. No
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b537755
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| Main Entry
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Catherine Courage and Kathy Baxter.
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| Title & Author
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Understanding your users : : a practical guide to user requirements methods, tools, and techniques\ Catherine Courage and Kathy Baxter.
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| Publication Statement
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Amsterdam ; Boston: Morgan Kaufmann Publishers, ©2005.
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| Series Statement
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Morgan Kaufmann series in interactive technologies.
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| Page. NO
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(1 volume) : color illustrations.
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| ISBN
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0080520081
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: 1417561572
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: 1592782442
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: 9780080520087
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: 9781417561575
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: 9781592782444
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| Contents
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Preface; 1. Introduction; 2. Before You Choose an Activity: Learning About Your Product and Users; 3. Legal & Ethical Considerations; 4. Setting Up Facilities for Your User Requirements Activity; 5. Preparing for Your User Requirements Activity; 6. During Your User Requirements Activity; 7. Interviews; 8. Surveys; 9. Wants and Needs Analysis; 10. Card Sorting; 11. Group Task Analysis; 12. Focus Groups; 13. Field Studies; 14. Concluding Your Activity; Appendix A: Learn About Usability; Appendix B: Vendors that Offer Training in Usability Activities; Appendix C: Vendors that Consult on Usability Lab Design, Sell or Rent Equipment, or Build Labs; Appendix D: Vendors that Recruit Participants, Conduct Usability Activities for You, and/or Rent Facilities to You; Appendix E: Requirements for Creating a Participant Recruitment Database; Appendix F: Affinity Diagram; Appendix G: Computerized Quantitative Analysis Tools; Appendix H: Report Template; Appendix I: Glossary; Appendix J: References
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| Subject
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Computer software -- Development.
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| Subject
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Human-computer interaction.
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| Subject
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User interfaces (Computer systems)
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| Added Entry
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Catherine Courage
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Kathy Baxter
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