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" Managing customer trust, satisfaction, and loyalty through information communication technologies "


Document Type : BL
Record Number : 721116
Doc. No : b540821
Main Entry : Riyad Eid.
Title & Author : Managing customer trust, satisfaction, and loyalty through information communication technologies\ Riyad Eid.
Publication Statement : Hershey, Pa.: Business Science Reference, 2013
Series Statement : Premier reference source
Page. NO : XXII, 405 Seiten : Diagramme.
ISBN : 1466636319
: : 1466636327
: : 1466636335
: : 9781466636316
: : 9781466636323
: : 9781466636330
Notes : This book highlights technology's involvement with business processes in different sectors and industries while identifying marketing activities that are affected by its usage--Provided by publisher.
Subject : Customer relations -- Management -- Computer programs.
Subject : Customer relations -- Management -- Data processing.
Subject : Kundenbindung
LC Classification : ‭HF5415.5‬‭R593 2013‬
Added Entry : Riyad Eid
copyhttps://lib.clisel.com/site/catalogue/721116
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