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" Performance management in the public sector "
Wouter van Dooren, Geert Bouckaert and John Halligan
Document Type
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BL
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Record Number
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729471
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Doc. No
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b549226
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Main Entry
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Wouter van Dooren, Geert Bouckaert and John Halligan
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Title & Author
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Performance management in the public sector\ Wouter van Dooren, Geert Bouckaert and John Halligan
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Edition Statement
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Second edition
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Publication Statement
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London ; New York, NY Routledge, 2015
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Series Statement
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Routledge masters in public management
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Page. NO
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x, 230 Seiten Illustrationen 24 cm
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ISBN
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0415738091
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: 0415738105
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: 9780415738095
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: 9780415738101
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Notes
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Literaturangaben
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Contents
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1.Introduction 2.Defining the Concepts 3.The History of Performance Management 4.Performance Measurement 5.Incorporation of Performance Information 6.The Use of Performance Information 7.Users 8.Non-use 9.The Effects of Using Performance Information 10.The Future of Performance Management
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Abstract
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In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition of Performance Management in the Public Sector explores performance, as well as performance measurement, and making performance information useful for management. The book includes: - situates performance in some of the current public management debates, including some emerging discussions on the new public governance and neo-Weberianism; - discusses the many definitions of performance and how it has become one of the most contested agendas of public management; - examines the use as well as the non-use of performance information; - conveys a nuanced discussion of the so-called perverse effects of using performance indicators; - discusses the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and - explores the challenges and future directions of performance management Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and students alike. For scholars, the book directs attention to key research issues, most pressingly the use of performance information
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Subject
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Government productivity -- Evaluation.
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Subject
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Performance -- Management.
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Subject
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Public administration.
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LC Classification
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JF1525.P67W688 2015
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Added Entry
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Geert Bouckaert
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John Halligan
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Wouter Van Dooren
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