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" Information and Communication Technologies in Tourism 1998 : "
edited by Dimitrios Buhalis, A. Min Tjoa, Jafar Jafari.
Document Type
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BL
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Record Number
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730234
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Doc. No
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b549995
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Main Entry
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edited by Dimitrios Buhalis, A. Min Tjoa, Jafar Jafari.
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Title & Author
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Information and Communication Technologies in Tourism 1998 : : Proceedings of the International Conference in Istanbul, Turkey, 1998\ edited by Dimitrios Buhalis, A. Min Tjoa, Jafar Jafari.
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Publication Statement
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Vienna: Springer Vienna, 1998
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Series Statement
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Springer computer science.
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Page. NO
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(xii, 344 pages 61 illustrations)
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ISBN
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3709175046
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: 9783709175040
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Contents
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1. Dynamic Marketing Applications Using IT --;ITIMES: a knowledge-based system for the tourism industry --;The use of smart-card technology to develop a destination-based loyalty/affinity scheme for SMEs in tourism and hospitality --;Using Information Technology to access overseas markets --;Measuring tourism managers' information needs by tracking and analyzing the TourMIS Web site statistics --;2. Designing Information Systems --;Complex intelligent systems: case study of intelligent tourist agency --;Data access to heterogenous tourism information systems --;Concept of an online regional tourism consulting system --;A modular approach to support GIS functionality in tourism applications --;Designing effective documents for destination information systems --;3. Using the Internet --;The role of an information concept in relation to destination management --;Assessing the market effectiveness of the World-Wide Web in national tourism offices --;Extranets of national tourism organisations: the internet and planned extranet Web-site of the Danish Tourist Board --;compared with existing or planned extranets of Australia, Austria and Norway. --;An analysis of the WWW as a direct-response marketing vehicle for small, independent, serviced accommodation in greater Cape Town --;4. Transformation of the Travel Industry --;Separating the emotion from the fact: the effect of new intermediaries on electronic travel distribution --;Desktop: how culture in an international multi-locational travel organisation affects technology decisions in business process re-engineering --;5. Re-engineering Management Approaches --;A case study of an on-line auction for the World-Wide Web --;The use of data warehouses and as a basis for strategic decision in tourism --;Agent-based cybermarketing in the tourism industry --;More lessons on business process re-engineering from the tourism and hospitality industries: the case of Alpha flight services --;6. Enhancing Tourism Intermediaries --;The Imminus travel and tourism intranet --;The electronic management of business travel: an integrated approach --;The dissemination of information by means of travel agency extranets --;A Delphi survey on electronic distribution channels for intermediaries in the tourism industry: the situation in German-speaking countries --;7. New Horizons for Destination Management Systems --;Creating intelligent destinations for wired customers --;A national destination management system (DMS) based on the examples of Germany and Switzerland --;A comparative examination of the implementation of destination-marketing system strategies: Scotland and Ireland --;Online booking on the net: problems, issues and solutions --;8. Strategic Management in Tourism --;Virtual enterprises in tourism: folklore and facts: Conceptual challenges for academic research --;Information technologies in tourism: implications for the tourism curriculum --;Knowledge management as a full-grown discipline: a framework for a universal approach to knowledge management --;9. New IT Uses in Tourism --;Electronic payment and additional utilisation of smart cards in the tourism industry --;Computer-based information technologies and their impact on the marketing of international tourism industry --;An overview of the evolution of electronic distribution of travel and tourism in Australia --;The role of handicraft production and art in tourism and its presentation in the internet.
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Abstract
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Information and Telecommunication Technologies increasingly propel the tourism industry and have become one of the most important determinants of the competitiveness for both the public and the private sectors.
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Subject
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Computer science.
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Subject
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Information systems.
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Subject
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Management information systems.
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LC Classification
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G154.9E358 1998
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Added Entry
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A Min Tjoa
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Dimitrios Buhalis
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Jafar Jafari
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