Document Type
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BL
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Record Number
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740534
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Doc. No
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b560479
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Main Entry
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Chris DeVany.
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Title & Author
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90 days to a high-performance team : : a complete problem-solving strategy to help your team thrive in any environment\ Chris DeVany.
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Publication Statement
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New York : McGraw-Hill, ©2010.
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Page. NO
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(xxv, 194 pages) : illustrations
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ISBN
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0071636897
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: 9780071636896
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Contents
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You've just started managing a team--; now what? --; Distinctive customer service : using under-promising and over-delivering to master profitable relationships --; Communication breakdowns : what to do and what not to do --; Facilitating change : how to get the "ain't it awfuls" on your and your team's side --; Ridding yourself of that "one little troublemaker" : legally and ethically : in 5 easy steps --; "The boss from hell" : help is on the way! --; Your team is clashing with another team : getting everyone on the same page --; Managing performance and performance reviews : using managing "music" to "soothe the savage beast" --; Budgeting (ugghh!) : getting the help you need from others to save yourself time, energy, frustration, and money --; From forming to performing : the top ten ways to develop a managing "rhythm" that works for you and your team --; So far away : managing virtual or remote teams --; Motivating the masses : how to be a great coach.
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Subject
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BUSINESS ECONOMICS -- Workplace Culture.
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Subject
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Supervision of employees.
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Subject
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Teams in the workplace -- Management.
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Added Entry
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Chris DeVany
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Parallel Title
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Ninety days to a high-performance team
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