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" The Human Touch : "
Philippa Thomas
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BL
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| Record Number
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762246
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| Doc. No
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b582225
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| Main Entry
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Philippa Thomas
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| Title & Author
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The Human Touch : : Personal skills for professional success.\ Philippa Thomas
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| Publication Statement
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Swindon : BCS Learning & Development Ltd., 2012
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| Page. NO
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(256 pages)
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| ISBN
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1628702559
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: 1780171374
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: 1780171390
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: 9781628702552
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: 9781780171371
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: 9781780171395
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| Notes
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Includes bibliographical references. - Print version record.
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| Abstract
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Strong interpersonal skills are a fundamental requirement in all work environments. This book provides expert guidance for IT and other professionals on key skills including: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.
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| LC Classification
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HF5381.6P455 2012
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| Added Entry
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Debra Paul
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James Cadle
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Philippa Thomas
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