| Document Type
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BL
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| Record Number
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784633
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| Doc. No
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b604647
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| Main Entry
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Mitchell E. Kusy and Elizabeth L. Holloway.
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| Title & Author
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Toxic workplace! : : managing toxic personalities and their systems of power\ Mitchell E. Kusy and Elizabeth L. Holloway.
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| Edition Statement
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1st ed
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| Publication Statement
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San Francisco: Jossey-Bass, ©2009.
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| Page. NO
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(vi, 242 pages) : illustrations
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| ISBN
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0470464585
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: 0470464593
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: 0470464607
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: 9780470464588
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: 9780470464595
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: 9780470464601
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| Contents
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The human and financial costs of working with toxic people --; Recognizing the toxic personality: it isn't as easy as you think --; Leader reactions and strategies that typically don't work: why identify strategies that don't work? --; Organizational culture: how toxicity spreads like an infection --; Organizational strategies: dealing with toxicity at the highest system level --; Team strategies: dealing with toxicity at the team level --; Individual strategies: dealing with toxic people one-on-one --; Myths and truths about toxicity--and renewal from a toxic environment: how to move beyond toxicity.
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| Abstract
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Praise for Toxic Workplace!." Toxic Workplace! describes how to identify and best work with toxic personalities. It also provides a systemic approach for creating a culture that's positive and respectful while improving the bottom line. Kusy and Holloway share how their national research translates into real-world practices in organizations. I endorse their practical, concrete approaches that will make a significant difference in organizations today and in the future."--Gregg Steinhafel, president and CEO, Target Corporation." Toxic Workplace! brings a rare and valuable view of one of the.
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| Subject
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Conflict management.
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| Subject
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Interpersonal conflict.
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| Subject
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Problem employees.
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| LC Classification
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HF5549.5.E42M583 2009
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| Added Entry
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Elizabeth Holloway
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Mitchell Kusy
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