| Document Type
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BL
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| Record Number
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795364
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| Doc. No
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b615403
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| Main Entry
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Lani Arredondo.
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| Title & Author
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Communicate effectively : : 24 lessons for day-to-day business success\ Lani Arredondo.
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| Publication Statement
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New York: McGraw-Hill, ©2007.
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| Series Statement
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McGraw-Hill professional education.
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| ISBN
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0071493379
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: 0071510737
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: 1281031372
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: 9780071493376
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: 9780071510738
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: 9781281031372
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| Notes
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Title from PDF title page (viewed Oct. 17, 2007).
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| Contents
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Communication requires care; Connect with people; Manage perceptions; Choose words with care; Control your voice; Convey visually; Understand differences; Use profiling wisely; Know movers and shakers; Know narrators; Know caregivers; Know mapmakers; Connect with employees; Ask, look, listen; Give good instructions; Correct and praise; Deal with disturbances; Manage aggression; Help passive communicators; Help resolve conflicts; Prepare for meetings; Run meetings right; Prepare to present; Practice and present; E-mail more effectively.
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| Abstract
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This book helps improve readers' communication through e-mail and voice mail. It shows how to boost employees' productivity and raise morale through everyday conversation. It also explains the effects of listening filters, and reveals must-dos for great presentations.
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| Subject
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BUSINESS ECONOMICS -- Business Communication -- General.
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| Subject
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Communication in management.
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| LC Classification
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HD30.3L365 2007
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| Added Entry
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Lani Arredondo
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