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" ISO/IEC 20000 Certification and Implementation Guide. "
Claire Engle
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BL
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| Record Number
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798575
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| Doc. No
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b618631
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| Main Entry
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Claire Engle
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| Title & Author
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ISO/IEC 20000 Certification and Implementation Guide.\ Claire Engle
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| Publication Statement
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Newstead: Emereo Pty Ltd, 2009
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| Page. NO
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(96 pages)
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| ISBN
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1921644699
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: 9781921644696
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| Abstract
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"A professional technical roadmap to investigating, evaluating, implementing and capitalising on the International Organization for Standardization ISO 9000 quality management certification framework."
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| LC Classification
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HD9696.67.A2C535 2009
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| Added Entry
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Claire Engle
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Gerard Blokdijk
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Jackie Brewster
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