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" Just culture : "
Sidney Dekker.
Document Type
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BL
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Record Number
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844417
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Main Entry
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Dekker, Sidney
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Title & Author
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Just culture : : restoring trust and accountability in your organization /\ Sidney Dekker.
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Edition Statement
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Third edition.
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Publication Statement
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Boca Raton, FL :: CRC Press, Taylor & Francis Group,, [2017]
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, ©2017
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Page. NO
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1 online resource (xxxii, 164 pages)
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ISBN
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1317109899
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: 1472475763
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: 9781317109891
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: 9781472475763
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1472475755
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147247578X
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9781472475756
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9781472475787
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Bibliographies/Indexes
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Includes bibliographical references and index.
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Contents
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Case study: when does a mistake stop being honest? -- Retributive and restorative just cultures -- Case study: are all mistakes equal? -- Why do your people break the rules? -- Case study: hindsight and shooting down an airliner -- Safety reporting and honest disclosure -- Case study: a nurse's error became a crime -- The criminalization of human error -- Case study: industry responses to criminalization -- What is the right thing to do? -- Case study: there's never one "true" story.
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Abstract
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"A just culture is a culture of trust, learning and accountability. It is particularly important when an incident has occurred; when something has gone wrong. How do you respond to the people involved? What do you do to minimize the negative impact, and maximize learning?."
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Subject
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Professional ethics.
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Subject
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FICTION / General.
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Subject
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Professional ethics.
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Subject
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Ethics, Professional.
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Subject
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Organizational Culture.
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Subject
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Accidents.
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Subject
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Crime.
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Subject
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Ethics, Institutional.
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Subject
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Judgment.
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Subject
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Medical Errors.
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Subject
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Safety Management.
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Dewey Classification
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174/.4
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LC Classification
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BJ1725.D45 2017eb
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NLM classification
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WB 60D295 2017
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