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BL
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| Record Number
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844775
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| Main Entry
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Mallory, Richard
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| Title & Author
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Lean system management for leaders : : a new performance management toolset /\ by Richard E. Mallory.
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| Publication Statement
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New York, NY :: Routledge, Taylor & Francis Group,, 2018.
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, ©2018
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| Page. NO
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1 online resource (ix, 113 pages)
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| ISBN
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1351059491
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: 1351059505
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: 1351059513
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: 9781351059497
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: 9781351059503
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: 9781351059510
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9781138481848
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| Notes
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"A Productivity Press book."
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Contents
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Introduction -- Introducing system management -- Systems, processes, and projects : and their role in managing work -- Processes, projects and systems : what is different and what is the same? -- Starting your system map -- Define system purpose -- Defining principal activity groups -- Refining and finalizing the selection of principal activity group -- Defining influencing factors -- Defining metrics and indicators for your system map -- Defining intervening variables and risk -- Application of the system management standard -- System management standard : summary version -- The overlap of system and process management -- The overlap of system and projects -- Managing multi-phase projects -- Use of the responsible, accountable, consulted and informed (RACI) tool -- The overlap of systems and frameworks -- Wicked problems, logos, and the future -- Conclusion -- Bibliography.
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| Abstract
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"Richard Mallory introduces a leadership framework for system management, including practical tools and guidance for its use. It enables an agile quality framework throughout an entire organization that will build the kind of "learning organization" championed by Peter M. Senge in his classic book, The Fifth Discipline. This innovative framework opens a broad new horizon for management science through the use of structured leadership systems as a new foundation for organizational structure. This book shows leaders how to achieve superior leadership results by applying a Lean DMAIC (Define, Measure, Analyze, Improve, and Control) structure to leadership systems and program office operations. It provides specific guidance on system improvement through development of best known practice, achievable best practice, and an operational plan to carry it out. Mallory shows leaders how to align and evaluate systems using a Lean approach, that will eliminate duplication and waste of executive and senior management time, and that will reduce the wait time and non-value add in dependent processes. The book shows how to set up an organization-wide scorecard to rank the maturity and capability of fact-based management in all systems, projects and processes throughout an organization, as a means of creating sustained and predictable delivery of excellent products and services."--Provided by publisher.
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| Subject
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Leadership.
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Performance-- Management.
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Total quality management.
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BUSINESS ECONOMICS-- Industrial Management.
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BUSINESS ECONOMICS-- Management Science.
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BUSINESS ECONOMICS-- Management.
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BUSINESS ECONOMICS-- Organizational Behavior.
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| Subject
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Leadership.
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| Subject
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Performance-- Management.
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Total quality management.
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| Dewey Classification
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658.4/013
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| LC Classification
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HF5549.5.P35M35 2018
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