| Document Type
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BL
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| Record Number
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846260
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| Main Entry
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Holtz, Shel.
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| Title & Author
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Corporate conversations : : a guide to crafting effective and appropriate internal communications /\ Shel Holtz.
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| Publication Statement
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New York :: AMACOM,, ©2004.
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| Page. NO
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1 online resource (xii, 292 pages) :: illustrations
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| ISBN
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0814407706
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: 0814427480
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: 1281770213
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: 6611770216
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: 9780814407707
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: 9780814427484
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: 9781281770219
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: 9786611770211
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Contents
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Getting employees on the same page -- What we know about employees -- Types of employee communications -- Communications planning -- Traditional communication tools -- Online communication tools -- Ongoing communication -- Communicating bad news -- Communicating change -- Managing communication overload -- Organizing, budgeting, and using your internal communications department -- Enhancing employee-to-employee communication -- Measuring the value of internal communication.
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| Abstract
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"Corporate Conversations gives you insight, ideas, and an action plan to energize and empower the exchange of information in your company. Author Shel Holtz has more than twenty-five years of experience helping companies enhance their strategies for crafting and delivering vital internal messages. He uses real-life case studies to demonstrate the best strategies for making sure everyone within your company is on the same page." "Corporate Conversations defines the three primary results you should achieve through every employee communication: promoting loyalty, inspiring quality work that satisfies the needs of your customers, and encouraging your employees to represent the company in a manner consistent with the image you've defined. The book shows you how to use traditional and online tools to develop an internal communications program that will help you."--Jacket.
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| Subject
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Communication in personnel management.
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| Subject
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BUSINESS ECONOMICS-- Business Communication-- General.
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| Subject
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Communication in personnel management.
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| Dewey Classification
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651.7/9
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| LC Classification
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HF5549.5.C6H63 2004eb
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