| Document Type
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BL
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| Record Number
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848239
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| Main Entry
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Ammons, David N.
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| Title & Author
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Tools for decision making : : a practical guide for local government /\ David N. Ammons.
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| Edition Statement
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2nd ed.
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| Publication Statement
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Washington, D.C. :: CQ Press,, ©2009.
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| Page. NO
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xv, 330 pages :: illustrations ;; 23 cm
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| ISBN
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0872895971
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: 9780872895973
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| Bibliographies/Indexes
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Includes bibliographical references (pages 311-319) and index.
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| Contents
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Part I. Introduction -- 1. The Role of Analysis in Local Government -- 2. A Few Basics -- 3. Smoothing Data Trends by Using Moving Averages -- 4. Sampling for Analysis -- Part II. Graphic Techniques for Planning, Monitoring, and Evaluating -- 5. Gantt Charts and PERT/CPM -- 6. Demand Analysis -- 7. ''Map It Out'' for Improved Efficiency -- Part III. Work Flow and Work Measurement -- 8. Process Flow Charts -- 9. Work Distribution Analysis -- 10. Performance Measurement and Monitoring -- 11. Using Performance Standards -- Part IV. Simple Mathematical Computations : Analytic Building Blocks -- 12. Adjusting for Inflation When Comparing Revenues or Expenditures -- 13. Basic Investment Calculations : Figuring Interest Rates and Yields -- 14. The Time Value of Money : Opportunity Costs, Discounting, Compounding, Future Value, and Present Value -- Part V. Identifying Costs and Analyzing Options -- 15. Simple Options for Annualizing Costs of Capital Items: Usage-Rate and Straight-Line Depreciation -- 16. Identifying Full Costs of a Program -- 17. Calculating Go-Away Costs for Privatization Decisions -- 18. Life-Cycle Costing -- 19. Sensitivity Analysis -- 20. Lease or Buy? -- 21. Cost-Effectiveness Analysis : A Truncated Version of Cost-Benefit Analysis -- Part VI. Surveying Citizens and Service Users -- 22. Citizen Surveys and Customer Surveys -- 23. Analyzing Survey Data: Revealing Graphics and Simple Statistics -- Part VII. Selected Applications of Analytic Techniques in Local Government -- 24. Staffing Analysis -- 25. Staffing Factor Calculation: Projections for Uninterruptable Services -- 26. Correlation -- 27. Financial Condition Analysis -- 28. Break-Even Analysis -- 29. Potential Gains through Timely Invoicing -- 30. Forecasting via Trend Analysis -- 31. Analysis of Operations via Benchmarking -- Part VIII. Wrap Up -- 32. The Role of Analysis in a Political Environment -- Appendix A: Applying Analytic Techniques -- Appendix B: Future Value Interest Factors (FVIF) -- Appendix C: Sum of Annuity Factor (SAF) -- Appendix D: Distribution of Chi-Square -- Appendix E: Instructions for Performing Regression Using Microsoft Excel.
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| Subject
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Local government-- Decision making.
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| Subject
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Public administration-- Decision making.
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| Subject
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Local government-- Decision making.
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| Subject
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Public administration-- Decision making.
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| Dewey Classification
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352.3/7214
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| LC Classification
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JS78.A49 2009
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