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BL
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| Record Number
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849438
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| Main Entry
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Fox, Alex
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| Title & Author
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A new health and care system : : escaping the invisible asylum /\ Alex Fox.
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| Publication Statement
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Bristol, UK :: Policy Press,, [2018]
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| Page. NO
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1 online resource
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| ISBN
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1447341740
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: 1447341759
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: 1447341767
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: 9781447341741
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: 9781447341758
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: 9781447341765
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1447341678
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9781447341673
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| Contents
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Intro; A NEW HEALTH ANDCARE SYSTEM; Contents; Acknowledgements; Prologue; Introduction; 1. How we divide the world into community and asylum; Locking the gates; Asylum seekers and revolving doors; Being inappropriate; The problem with being a customer; Professionals and amateurs; "Don't call me a service user, I'm a professional just like you"; 2. How we create problems by trying to fix them; Large-scale services for human-scale problems; How preventative interventions create crises; 3. Why failure pays, but success costs; The price of everything, the value of nothing.
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Independence or interdependence?Taking the right risks; Simple solutions to complex needs; Could we apply this ethos to all public services?; 7. Designing a new national health and wellbeing service; Wellbeing: aligning public services around a single goal; Three key tests for future public services: are they asset-based, future-focused and do they connect people?; Emotionally and financially sustainable families; From customer service to shared responsibility; The new system designers; The role of personal budgets in redesigning the system; From protests to public service movements.
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Measuring the wrong thingsHow research sustains failure; Why large services can fail but not fall; A short guide to blaming other people; 4. Risk aversion and risk indifference; The myth of risk aversion; Do no harm (unless you measure it); Redefining responsibility and how to share it; 5. The humanisation experiment; Putting people first; The elusive 'community'; The power of small groups; Rights without responsibilities?; Tiny on a massive scale?; 6. Shared Lives; Investing in finding the right people instead of replacing the wrong ones; Offering a relationship not a service.
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The need for a slow policy movement8. Delivering the national health and wellbeing service; Valuing what we've got; Community and how to build it; New interventions; Working in the new system; Measuring what does and doesn't work; Paying for the new system; Owning the new system: the future is mutual; Regulating the new system; Integrating the new system; The importance of scaling down, closing things and letting go; Can we escape?; Notes; References; Index.
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| Abstract
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This book outlines a new, human focussed model for public services - an approach focused on achieving and maintaining wellbeing, rather than on reacting to crisis or attempting to 'fix' people.
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| Subject
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Human services.
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| Subject
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Human services.
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| Subject
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POLITICAL SCIENCE-- Public Policy-- Social Services Welfare.
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| Subject
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SOCIAL SCIENCE-- Human Services.
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| Dewey Classification
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353.5
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| LC Classification
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HV40
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