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" Exploring service science : "
Gerhard Satzger, Lia Patrício, Mohamed Zaki, Niklas Kühl, Peter Hottum (eds.).
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BL
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| Record Number
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859263
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| Main Entry
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International Conference on Exploring Services Science(9th :2018 :, Karlsruhe, Germany)
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| Title & Author
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Exploring service science : : 9th International Conference, IESS 2018, Karlsruhe, Germany, September 19-21, 2018, Proceedings /\ Gerhard Satzger, Lia Patrício, Mohamed Zaki, Niklas Kühl, Peter Hottum (eds.).
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| Publication Statement
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Cham, Switzerland :: Springer,, 2018.
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| Series Statement
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Lecture notes in business information processing,; 331
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| Page. NO
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1 online resource (xiii, 416 pages) :: illustrations.
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| ISBN
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3030007138
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: 3030007146
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: 9783030007133
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: 9783030007140
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303000712X
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9783030007126
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| Notes
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Includes author index.
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International conference proceedings.
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| Abstract
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This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.
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Business-- Data processing, Congresses.
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Computer science, Congresses.
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Management-- Data processing, Congresses.
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Business Economics-- Industries-- Computer Industry.
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Business Economics-- Production Operations Management.
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Business mathematics systems.
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Business-- Data processing.
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Computer science.
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Computers-- Data Processing.
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Computers-- Enterprise Applications-- General.
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Computers-- Information Technology.
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Health safety aspects of IT.
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Information retrieval.
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Management-- Data processing.
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Medical-- General.
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Public administration.
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Research development management.
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Information Systems Applications (incl. Internet).
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Big Data/Analytics.
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Business IT Infrastructure.
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Computer Appl. in Administrative Data Processing.
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Health Informatics.
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Innovation/Technology Management.
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| Dewey Classification
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004
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| LC Classification
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QA75.5.I58 2018eb
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| Added Entry
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Hottum, Peter
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Kühl, Niklas
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Patrício, Lia
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Satzger, Gerhard
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Zaki, Mohamed
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| Parallel Title
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IESS 2018
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