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BL
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| Record Number
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862185
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| Main Entry
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Helmold, Marc
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| Title & Author
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Progress in performance management : : industry insights and case studies on principles, application tools, and practice /\ Marc Helmold and Warda Samara.
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| Publication Statement
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Cham, Switzerland :: Springer,, [2019]
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, ©2019
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| Series Statement
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Management for professionals
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| Page. NO
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1 online resource
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| ISBN
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3030205347
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: 9783030205348
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9783030205331
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| Bibliographies/Indexes
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Includes bibliographical references.
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| Contents
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Intro; About the Book; Acknowledgements; Contents; About the Authors; List of Figures; List of Tables; List of Acronyms and Abbreviations; 1: Performance Management (PM) Over the Entire Value Chain; 1.1 PM Definition; 1.2 PM Excellence; 1.3 PM in the Value Chain; 1.4 The QCDT-Plus Alpha Concept in Performance Management; 1.4.1 Quality Objectives; 1.4.2 Cost Objectives; 1.4.3 Delivery Objectives; 1.4.4 Technology Objectives; 1.4.5 Alpha Objectives; 1.5 Performance Management in the International Context; 1.6 Case Study: PM Audit of the Berliner Verkehrsgesellschaft (BVG); References
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2.8 Case Study: Siemens StrategyReferences; 3: Excellence in PM; 3.1 Quantitative and Qualitative Performance Indicators; 3.1.1 Quantitative Research; 3.1.2 Qualitative Research; 3.2 Definition of Key Performance Indicators; 3.3 Definition of Objective Key Results; 3.4 Case Study: Quantitative and Qualitative Data in Bombardier; References; 4: PM in the Upstream Value Chain; 4.1 PM in the Upstream Value Chain; 4.2 Concentration on Core Competencies; 4.3 Phases in Supply Management; 4.4 PM in the Upstream Value Chain: Supply Networks; 4.4.1 Raw Material Suppliers
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2: PM as Integral Part of the Corporate Strategy2.1 Definition of Strategic Management; 2.2 Strategic Triangle; 2.3 Strategic Analysis; 2.4 Strategic Choice; 2.5 Strategic Implementation; 2.5.1 Assessment of Suitability, Acceptability and Feasibility; 2.5.2 Suitability; 2.5.3 Acceptability; 2.5.4 Feasibility; 2.6 Strategic Pyramid; 2.6.1 Mission and Vision; 2.6.2 Goals and Objectives; 2.6.3 Core Competencies; 2.6.4 Strategies; 2.6.5 Strategic Architecture and Infrastructure; 2.6.6 Control and Execution (Actual Versus Plan); 2.7 Strategies Must Focus on Performance
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4.4.2 Components and Parts Suppliers4.4.3 Systems Suppliers; 4.4.4 Integrated and Keiretsu Suppliers; 4.4.5 Supplier and Commodity Segmentation; 4.5 Strategic PM in the Upstream Value Chain; 4.5.1 Strategic Supplier Management and Segmentation; 4.5.2 Value and Competitive Advantage of Supplier Networks; 4.6 Supply Management Process; 4.7 Case Study: Supply Blockchains at Mercedes-Benz; References; 5: PM in Operations; 5.1 Definition of Operations Management; 5.2 Optimizing Performance Through Lean Production; 5.2.1 Value Adding Activities and Waste; 5.2.2 Ishikawa Diagramme to Identify Waste
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5.2.3 Advantages and Disadvantages5.2.4 5S-System; 5.3 Seven Types of Waste in Operations; 5.3.1 Transportation; 5.3.2 Inventory; 5.3.3 Motion; 5.3.4 Waiting; 5.3.5 Overproduction; 5.3.6 Over-Processing; 5.3.7 Defects; 5.4 Principles of a Just-in-Time Production System; 5.4.1 Zero-Defect Principle; 5.4.2 Pull Principle; 5.4.3 Flow Principle; 5.4.4 Tact Principle; 5.5 Innovation Versus Kaizen; 5.6 Andon; 5.7 Poka Yoke; 5.8 Gemba; 5.9 Shadow Boards; 5.10 Health, Safety and Environment; 5.11 Case Study: Porsche Using Lean Principles; References; 6: PM in the Downstream Value Chain
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| Abstract
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This book provides a holistic and pragmatic approach to performance management throughout the business value chain, and demonstrates the optimal design and use of performance management in order to achieve competitive advantage. A wealth of best practices, case studies and real-world examples are used to reveal the diversity of performance measurement methods, methodologies and principles in practice. Readers will gain comprehensive insights into the status quo of performance management, including primary functions such as supply, operations and sales, and secondary functions like finance, human resources, and information systems. Focusing on 'best-in-class performance excellence, the book offers the ideal guide for any organization pursuing competitive advantages across all corporate functions and focusing on value-adding activities.
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| Subject
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Employees-- Rating of.
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Performance standards.
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Employees-- Rating of.
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Performance standards.
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| Dewey Classification
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658.3125
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| LC Classification
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HF5549.5.P35
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| Added Entry
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Samara, Warda
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