Document Type
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BL
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Record Number
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862405
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Main Entry
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HCIBGO (Conference)(6th :2019 :, Orlando, Fla.)
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Title & Author
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HCI in business, government and organizations : : eCommerce and Consumer Behavior : 6th International Conference, HCIBGO 2019, held as part of the 21st HCI International Conference, HCII 2019, Orlando, FL, USA, July 26-31, 2019, Proceedings.\ Fiona Fui-Hoon Nah, Keng Siau (eds.).
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Publication Statement
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Cham, Switzerland :: Springer,, 2019.
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Series Statement
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Lecture notes in computer science ;; 11588
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LNCS sublibrary. SL 3, Information systems and applications, incl. Internet/Web, and HCI
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Page. NO
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1 online resource (xxiv, 378 pages) :: illustrations (some color)
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ISBN
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3030223345
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: 3030223353
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: 3030223361
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: 9783030223342
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: 9783030223359
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: 9783030223366
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9783030223342
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Notes
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Includes author index.
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International conference proceedings.
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Contents
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Intro; Foreword; HCI International 2019 Thematic Areas and Affiliated Conferences; Contents -- Part I; Contents -- Part II; Electronic, Mobile and Ubiquitous Commerce; A Study of Models for Forecasting E-Commerce Sales During a Price War in the Medical Product Industry; Abstract; 1 Introduction; 2 Literature Review; 2.1 E-Commerce in Taiwan and in the United States; 2.2 The Importance of E-Commerce; 2.3 Methods of Analysis and Effectiveness of E-Commerce Big Data Forecast; 3 Methodologies; 3.1 Exponential Smoothing Method; 3.2 Linear Trend Method; 3.3 Seasonal Variation Method; 4 Results
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3.2 Sampling3.3 Operationalization of Variables; 3.4 Data Analysis; 4 Results; 4.1 The Sample; 4.2 Testing the Measurement Model; 4.3 Testing the Path Model; 4.4 Summary of Results; 5 Discussion; 5.1 Theoretical Implications; 5.2 Implications for Business; 5.3 Future Research; 5.4 Limitations; 6 Conclusion; References; Smartphones as an Opportunity to Increase Sales in Brick-and-Mortar Stores: Identifying Sales Influencers Based on a Literature Review; Abstract; 1 Introduction; 2 Literature Review; 2.1 Scope; 2.2 Search Process; 2.3 Literature Analysis and Synthesis
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4 Results in the HCI Context4.1 Interactive Technologies and Their Impact on Customer Experience; 4.2 Methodology and Research Designs; 4.3 Retail Context; 5 Discussion and Research Agenda; 5.1 Interactive Technologies; 5.2 Methodology and Research Designs; 5.3 Retail Context; 6 Conclusion; Acknowledgments; References; Modifying e-Service Quality for Automotive Repair Shops; Abstract; 1 Introduction; 2 Literature Review; 2.1 Service Quality; 2.2 Perceived Value; 2.3 Trust; 2.4 Consumer Habit; 2.5 Reputation; 2.6 Servicescape; 2.7 Research Model; 3 Research Methodology; 3.1 Survey Instrument
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4.1 Application of the Exponential Smoothing Method4.2 Application of the Linear Trend Method; 4.3 Application of the Seasonal Variation Method; 5 Discussion and Conclusion; 5.1 Discussion of Results; 5.2 Research Limitation and Future Research Suggestions; Acknowledgement; References; Current State of Mixed Reality Technology for Digital Retail: A Literature Review; Abstract; 1 Introduction; 2 Methodology; 3 Mixed Reality Technology; 4 Digital Retail and Mixed Reality; 5 Analysis Structure; 6 Description of Research Gaps; 7 Conclusion; Acknowledgement; References
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Key Success Factors Analysis of Integration of O2O into 7-Eleven Convenient StoreAbstract; 1 Introduction; 2 Research Methodology; 2.1 Key Success Factors; 2.2 Analytic Hierarchy Process, AHP; 3 Result; 4 Conclusion; References; Human-Computer Interaction in Physical Retail Environments and the Impact on Customer Experience: Systematic Literature Review and Research Agenda; Abstract; 1 Introduction; 2 Methodology; 3 Systematic Literature Review; 3.1 Definition of the Review Scope; 3.2 Conceptualization of Topic; 3.3 Literature Search; 3.4 Literature Analysis and Synthesis
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Abstract
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This two-volume set LNCS 11588 and 11589 constitutes the refereed proceedings of the 6th International Conference on Business, Government, and Organizations, HCIBGO 2019, held in July 2019 as part of HCI International 2019 in Orlando, FL, USA. HCII 2019 received a total of 5029 submissions, of which 1275 papers and 209 posters were accepted for publication after a careful reviewing process. The 63 papers presented in these two volumes are organized in topical sections named: Electronic, Mobile and Ubiquitous Commerce, eBanking and Digital Money, Consumer Behaviour, Business Information Systems, Dashboards and Visualization, Social Media and Big Data Analytics in B. --
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Subject
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Business-- Data processing, Congresses.
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Subject
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Human-computer interaction, Congresses.
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Subject
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Business-- Data processing.
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Subject
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Human-computer interaction.
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Dewey Classification
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004.01/9
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LC Classification
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QA76.9.H85
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Added Entry
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Nah, Fiona Fui-Hoon,1966-
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Siau, Keng,1964-
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Added Entry
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International Conference on Human-Computer Interaction(21st :2019 :, Orlando, Fla.)
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Parallel Title
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HCIBGO 2019
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: HCII 2019
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