Document Type
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BL
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Record Number
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871931
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Title & Author
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Rath Strong's Six Sigma team pocket guide /\ Mary Federico, Renee Beaty.
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Publication Statement
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New York ;London :: McGraw-Hill,, ©2003.
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Page. NO
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1 online resource (xii, 176 pages)
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ISBN
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0071417567
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: 0071436332
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: 1280230134
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: 9780071417563
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: 9780071436335
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: 9781280230134
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Contents
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Copyright; CONTENTS; INTRODUCTION: Why Team and Influence Skills Are Required to Make Six Sigma Projects Work; PART I GETTING THE SIX SIGMA PROJECT TEAM STARTED ; CHAPTER 1. The Role of the Project Team Leader; TEAM LEADER CHECKLIST: What to Do Before the First Six Sigma Project Team Meeting; TEAM LEADER GUIDELINES: How to Select the Right Project Team Members; SAMPLE AGENDA: First Six Sigma Project Team Meeting; TEAM MEETING ICEBREAKERS; Reality Check; CHAPTER 2. The Role of the Project Team Member; TEAM MEMBER CHECKLIST: What to Do Before the First Six Sigma Project Team Meeting.
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GOALS, ROLES, AND PROCEDURES PYRAMIDUSING THE GOALS, ROLES, AND PROCEDURES PYRAMID TO IDENTIFY THE CAUSE OF PROJECT TEAM PROBLEMS; PROJECT TEAM EFFECTIVENESS SURVEY; SURVEY SCORING GRID; GUIDELINES: Dealing with Project Team Problems; CHECKLIST: Avoiding Needless Worry About Project Team Problems; Reality Check; PART III GETTING BUY-IN FOR YOUR PROJECT ; CHAPTER 10. The "Politics" of Six Sigma Projects: Planning to Get Support and Cooperation from People Outside the Team; Step 1. Identify Your Project Stakeholders; WORKSHEET: Project Stakeholder Identification.
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GUIDELINES: Establishing Project Team Interpersonal RelationshipsReality Check; PART II TEAM SKILLS NEEDED TO SUCCESSFULLY COMPLETE A SIX SIGMA PROJECT ; CHAPTER 5. How to Have an Effective Project Team Meeting; CHECKLIST: Planning the Project Team Meeting; SAMPLE AGENDA WORKSHEET: Project Meeting; AGENDA GUIDELINES; CHECKLIST: Running the Project Team Meeting; CHECKLIST: Following up After the Project Team Meeting; Reality Check; CHAPTER 6. How to Make Decisions on the Project Team; CHECKLIST: Selecting a Decision-Making Approach; CHECKLIST: Selecting Group Decision-Making Tools.
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NOTES: Making Project Team Decisions Through ConsensusReality Check; CHAPTER 7. Three Ways to Handle Project Team Conflict, and When Each Works Best; CHECKLIST: Conflict Management Approaches; Notes on Handling Team Conflict Through Compromising vs. Consensus-Seeking; Reality Check; CHAPTER 8. How to Deal with Difficult Project Team Members; CHECKLIST: Dealing with Difficult Team Members-How to Recognize, What to Do; MODEL FOR DEALING with Disruptive Behavior During the Team Meeting; Reality Check; CHAPTER 9. How to Figure Out What's Wrong When the Team Isn't Working Well or Loses Momentum.
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Reality CheckCHAPTER 3. What to Do at the First Six Sigma Project Team Meeting; TEAM LEADER CHECKLIST: Running the First Six Sigma Project Team Meeting; TEAM MEMBER CHECKLIST: Participating in the First Six Sigma Project Team Meeting; Six Sigma Professionals' Biggest First Team Meeting Mistake; Reality Check; CHAPTER 4. How to Establish Project Team Goals, Roles, and Procedures; GOALS, ROLES, AND PROCEDURES PYRAMID; GUIDELINES: Establishing Project Team Goals; GUIDELINES: Establishing Project Team Roles; GUIDELINES: Establishing Project Team Procedures.
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Abstract
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The Rath & Strong Pocket Guide to Six Sigma is one of the bestselling books on Six Sigma ever published, with over 150,000 copies sold (self-published). Now Rath & Strong, one of the leading Six Sigma consultancies, has written a followup book, to be published by McGraw-Hill: The Rath & Strong Six Sigma Team Pocket Guide. While Rath & Strong's first book covered the technical and statistical tools needed for Six Sigma, this followup book explains the team skills and people skills needed to overcome internal politics and make Six Sigma a success. The Rath & Strong Six Sigma Team Pocket Guide is badly needed because many Six Sigma projects are failing--not because of misuse of Six Sigma's statistical tools, but because of internal politics. Six Sigma team members aren't spending enough time getting buy-in and support for their projects, and team leaders aren't doing a good job leading teams.
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Subject
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Six sigma (Quality control standard)
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Subject
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Teams in the workplace.
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Subject
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BUSINESS ECONOMICS-- Corporate Governance.
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Subject
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BUSINESS ECONOMICS-- Leadership.
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Subject
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BUSINESS ECONOMICS-- Organizational Development.
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Subject
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BUSINESS ECONOMICS-- Workplace Culture.
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Subject
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Six sigma (Quality control standard)
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Subject
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Teams in the workplace.
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Dewey Classification
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658.402
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LC Classification
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HD66.R38 2003eb
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Added Entry
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Beaty, Renee.
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Federico, Mary.
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Added Entry
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Rath Strong.
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Parallel Title
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Rath and Strong's Six Sigma team pocket guide
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: Six Sigma team pocket guide
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