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" Managing quality : "
S. Thomas Foster, Brigham Young University.
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BL
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| Record Number
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872717
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| Main Entry
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Foster, S. Thomas.
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| Title & Author
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Managing quality : : integrating the supply chain /\ S. Thomas Foster, Brigham Young University.
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| Edition Statement
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Sixth edition.
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| Publication Statement
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Boston :: Pearson,, [2017]
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| Page. NO
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xxiii, 452 pages :: illustrations ;; 26 cm
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| ISBN
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0133798259
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: 9780133798258
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| Notes
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Includes index.
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Revised edition of the author's Managing quality, 2013.
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Contents
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Preface -- Understanding quality concepts -- Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Designing and assuring quality -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Designing quality services -- Managing supplier quality in the supply chain -- Implementing quality -- The tools of quality -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Sigma management and lean tools -- Forever improving the quality system -- Managing quality improvement teams and projects -- Implementing and validating the quality system -- Appendix -- Glossary -- Index.
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| Subject
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Quality control.
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Quality of products.
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Quality control.
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Quality of products.
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| Dewey Classification
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658.4/013
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| LC Classification
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HF5415.157.F67 2017
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