Document Type
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BL
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Record Number
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890207
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Main Entry
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Wijewardena, Nilupama
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Title & Author
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Managing with humor : : a novel approach to building positive employee emotions and psychological resources /\ Nilupama Wijewardena, Ramanie Samaratunge, Charmine Härtel.
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Publication Statement
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Singapore :: Springer,, [2019]
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Page. NO
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1 online resource
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ISBN
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9789811336362
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: 9789811336379
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: 9811336369
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: 9811336377
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9789811336355
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9811336350
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Bibliographies/Indexes
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Includes bibliographical references.
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Contents
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Intro; Preface; Contents; Abbreviations; List of Figures; List of Tables; 1 Why Managerial Humor Matters; 1.1 Introduction; 1.2 Importance ofHumor forContemporary Workplaces; 1.3 What Is Humor?; 1.4 What Humor Is Not; 1.5 Contribution oftheBook; References; 2 Examining Humor Events atWork; 2.1 Dissecting Humor Events; 2.2 History oftheStudy ofHumor; 2.3 Theories ofHumor; 2.4 Humor intheWorkplace; 2.5 Humor Events atWork; 2.6 Development oftheWHEF; 2.6.1 Step 1: The Humor Creator; 2.6.2 Step 2: Intentions oftheHumor Creator; 2.6.3 Step 3: The Channel Used
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2.6.4 Step 4: Humor Target2.6.5 Step 5: Cognitive Appraisal bytheTarget; 2.6.6 Step 6: Target's Response toHumor Creator; References; 3 Managerial Humor asaTool forImpacting Employees' Emotions; 3.1 Definition ofManagers' Humor; 3.2 Managerial Humor atWork; 3.3 The Dark Side ofWorkplace Humor; 3.4 Humor asaManagerial Tool; 3.5 Emotions intheWorkplace; 3.6 Definition ofEmotions; 3.7 Emotions andManagerial Humor; 3.8 Affective Events Theory; 3.9 Managers' Humor Behavior asanAffective Event; 3.10 Moderator Variables; 3.10.1 Leader-Member Exchange
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3.10.2 Employees' Locus ofControl3.10.3 Employees' Affect Intensity; 3.10.4 Employees' Job Stress; 3.10.5 Employees' Perception ofManagers' Humor Style; 3.11 Employees' Psychological Resources; 3.12 Employees' Turnover Intention; References; 4 Exploring Humor inAustralian Work Settings; 4.1 Why Study Humor inAustralian Organizations?; 4.2 Methodology oftheStudy; 4.3 Sample Selection; 4.4 Survey Questionnaire; 4.5 Administration oftheSurvey Questionnaire; 4.6 Findings; 4.6.1 Preliminary Analysis oftheData; 4.6.2 Sample Characteristics
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4.6.3 Frequency ofHumor Occurrence inAustralian Workplaces4.6.4 Employees' Acceptability, Engagement, andEnjoyment ofHumor atWork; 4.6.5 Participants andChannels ofHumor Events; 4.6.6 Intentions ofHumor Creation andFunctions; 4.6.7 Employees' Expectations ofManagers' Humor; 4.7 Discussion ofFindings; 4.7.1 Frequency ofHumor inAustralian Organizations; 4.7.2 Employees' Perception ofAcceptability, Engagement andEnjoyment ofHumor atWork; 4.7.3 Participants, Channels, Intentions, andFunctions ofHumor; 4.7.4 Employees' Expectations ofTheir Immediate Managers' Humor
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4.8 Summary ofFindingsReferences; 5 Managerial Humor andIts Impact onEmployees' Emotions andPsychological Resources; 5.1 Methodology; 5.1.1 Rational forUsing Experience Sampling Methodology; 5.1.2 Designing aESM Study; 5.1.3 Sampling Protocol forESM; 5.1.4 Recruitment ofParticipants; 5.1.5 Administration ofESM; 5.2 Questionnaire andMeasures Used; 5.3 Findings; 5.3.1 Sample Characteristics; 5.3.2 Effects ofEmployees' Perception ofManagers' Humor andTheir Emotions (H1); 5.3.3 Effects ofModerator Variables (H2a-e)
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Abstract
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This book focuses on an emerging area of study in management: managerial humor and its impact on employees' outcomes. Drawing from theoretical work that advocates humor as a managerial tool and building on existing theory and documented evidence on humor, the book explores how managers can use humor to positively affect employees' short-term emotional states and long-term psychological resources at work, and thus reduce the likelihood of their leaving the organization. First, the book develops a theoretical framework for humor events at work and provides evidence-based findings on employees' humor behavior within actual work contexts. Second, it explores how humor can be used to positively impact employees' emotional states at work. In doing so, the book takes a multidisciplinary approach to humor by integrating theory and findings from the emotions literature, Positive Organizational Behavior, and Broaden and Build Theory into the humor literature. The book sheds new light on the consequences of managers' use of humor for employees. It provides practical guidelines on how managers can use humor as an effective tool at work to bring about desired employee outcomes.
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Subject
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Corporate culture.
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Subject
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Humor in the workplace.
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Subject
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Industrial management-- Social aspects.
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Subject
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Corporate culture.
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Subject
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Humor in the workplace.
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Subject
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Industrial management-- Social aspects.
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Dewey Classification
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658.3/14
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LC Classification
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HF5549.5.H85W55 2019
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Added Entry
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Härtel, Charmine E. J.,1959-
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Samaratunge, Ramanie
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