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" Quality is free : "
by Philip B. Crosby.
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BL
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| Record Number
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892082
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| Main Entry
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Crosby, Philip B.
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| Title & Author
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Quality is free : : the art of making quality certain /\ by Philip B. Crosby.
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| Publication Statement
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New York :: New American Library,, [1980]
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, ©1980.
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| Page. NO
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xi, 270 pages ;; 18 cm
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| ISBN
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0451619617
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: 0451622472
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: 0451624688
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: 0451625854
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: 9780451619617
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: 9780451622471
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: 9780451624680
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: 9780451625854
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| Notes
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"A Mentor book."
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Includes index.
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| Bibliographies/Indexes
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index.
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| Contents
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Making quality certain -- Quality may not be what you think it is -- The quality management maturity grid -- Management understanding and attitude -- Quality organizational status -- Handling problems -- Cost of quality -- Quality improvement program -- Management style -- History of the project -- The program -- Instructor's guide for HPA -- Make certain.
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| Abstract
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"Do things right in the first place, and you won't have to pay to fix them or do them over. Whether you manage a large plant or run your own small business, applying this simple principle of quality control will boost your profits and your career. 'Quality Is Free' sets forth easy-to-implement programs, using actual case histories to demonstrate just how well quality control works, and providing important tools for success"--
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| Subject
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Quality assurance.
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| Subject
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Quality assurance.
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| Dewey Classification
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658.562
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| LC Classification
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TS156.6.C76 1980
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| NLM classification
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85.00bcl
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85.03bcl
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G 5.8562
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