Silence is Golden:

منو

" Silence is Golden: "
Charness, Gary; Cooper, David; Grossman, Zachary

Document Type	:	AL
Record Number	:	909498
Doc. No	:	LA3n25b620
Title & Author	:	Silence is Golden:. nbsp;Communication Costs and Team Problem Solving [Article]\ Charness, Gary; Cooper, David; Grossman, Zachary
Date	:	2015
Title of Periodical	:	UC Santa Barbara
Abstract	:	Numerous studies have compared the performance of individuals and teams at solving intellective problems. The ubiquitous finding in the economics literature is that teams out-perform individuals. This result is intuitively appealing, as teams can benefit from sharing insights. We analyze experiments comparing the performance of teams and individuals at solving a series of challenging logic puzzles. Contrary to the existing literature, individuals meet or exceed the performance of teams on all measures. If we impose a small cost of communication on teams, the performance of teams improves to closely resemble the performance of individuals. Underlying these results is a definite negative relationship between frequency of communication and team performance. We also document a strong gender effect. Teams with more women perform considerably better even though men slightly outperform women when solving the puzzles individually.