Addressing public criticism: a potential HIPAA violation

منو

" Addressing public criticism: a potential HIPAA violation "
Martin, Elise; Lober, Clifford; Benabio, Jeff; Feldman, Steven R

Document Type	:	AL
Record Number	:	924427
Doc. No	:	LA82z3h1k1
Language of Document	:	English
Main Entry	:	Martin, Elise; Lober, Clifford; Benabio, Jeff; Feldman, Steven R
Title & Author	:	Addressing public criticism: a potential HIPAA violation [Article]\ Martin, Elise; Lober, Clifford; Benabio, Jeff; Feldman, Steven R
Title of Periodical	:	Dermatology Online Journal
Volume/ Issue Number	:	24/6
Date	:	2018
Abstract	:	Although patients are able to speak openly about their healthcare experience in negative reviews, laws protecting the privacy of the patient constrain providers from responding as freely. Unfortunately, violation of this principle occurs when responding to online patient criticism. We describe a case of a physician assistant revealing protected health information of a patient in response to a critical New York Times article. Providers must be wary of violating patients' privacy, even when they are criticized online. Addressing patients' concerns and neutral, caring online responses may be the physician's best options for responding to negative reviews.