" Patient Perceptions of Resident Interpersonal and Communication Skills in the Emergency Department; An Analysis by Post-Graduate Year of Emergency Medicine Residents and Off-Service Residents " Palmer, Rebecca L.; Andrus, Sarah S.; Fu, Rongwei; Weed, Emilie; Yagapen, Annick; Knoepflmacher, Daniel; Lockwood, Megan; Brunett, Patrick H.