|
" The Impact of an Emergency Department Front-End Redesign on Patient-Reported Satisfaction Survey Results "
Repplinger, Michael D.; Ravi, Shashank; Lee, Andrew W.; Svenson, James E.; Sharp, Brian; Bauer, Matt; Hamedani, Azita G.
| Document Type
|
:
|
AL
|
| Record Number
|
:
|
932537
|
| Doc. No
|
:
|
LA8d16z2qd
|
| Language of Document
|
:
|
English
|
| Main Entry
|
:
|
Repplinger, Michael D.; Ravi, Shashank; Lee, Andrew W.; Svenson, James E.; Sharp, Brian; Bauer, Matt; Hamedani, Azita G.
|
| Title & Author
|
:
|
The Impact of an Emergency Department Front-End Redesign on Patient-Reported Satisfaction Survey Results [Article]\ Repplinger, Michael D.; Ravi, Shashank; Lee, Andrew W.; Svenson, James E.; Sharp, Brian; Bauer, Matt; Hamedani, Azita G.
|
| Title of Periodical
|
:
|
Western Journal of Emergency Medicine: Integrating Emergency Care with Population Health
|
| Volume/ Issue Number
|
:
|
18/6
|
| Date
|
:
|
2017
|
| Abstract
|
:
|
Introduction: For emergency department (ED) patients, delays in care are associated withdecreased satisfaction. Our department focused on implementing a front-end vertical patient flowmodel aimed to decrease delays in care, especially care initiation. The physical space for this newmodel was termed the Flexible Care Area (FCA). The purpose of this study was to quantify theimpact of this intervention on patient satisfaction.
|
| |