How Accurately Can Emergency Department Providers Estimate Patient Satisfaction?

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منو

" How Accurately Can Emergency Department Providers Estimate Patient Satisfaction? "
Yarris, Lalena M; Fu, Rongwei; Frakes, Brooke; Magaret, Nathan; Adams, Annette L; Brooks, Heather; Norton, Robert L

Document Type	:	AL
Record Number	:	934108
Doc. No	:	LA1n59v7s1
Language of Document	:	English
Main Entry	:	Yarris, Lalena M; Fu, Rongwei; Frakes, Brooke; Magaret, Nathan; Adams, Annette L; Brooks, Heather; Norton, Robert L
Title & Author	:	How Accurately Can Emergency Department Providers Estimate Patient Satisfaction? [Article]\ Yarris, Lalena M; Fu, Rongwei; Frakes, Brooke; Magaret, Nathan; Adams, Annette L; Brooks, Heather; Norton, Robert L
Title of Periodical	:	Western Journal of Emergency Medicine: Integrating Emergency Care with Population Health
Volume/ Issue Number	:	13/4
Date	:	2012
Abstract	:	Introduction: Patient satisfaction is an important measure of emergency department (ED) quality of care. Little is known about providers’ ability to estimate patient satisfaction. We aimed to measure providers’ ability to assess patient satisfaction and hypothesized that providers could accurately estimate overall patient satisfaction.