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" Sales management : "
Earl D. Honeycutt, John B. Ford and Antonis C. Simintiras.
Document Type
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BL
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Record Number
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946177
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Doc. No
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b700547
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Main Entry
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Honeycutt, Earl D.
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Title & Author
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Sales management : : a global perspective /\ Earl D. Honeycutt, John B. Ford and Antonis C. Simintiras.
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Publication Statement
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London ;New York :: Routledge,, 2003.
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Page. NO
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1 online resource (xxiii, 307 pages) :: illustrations
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ISBN
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020345118X
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: 020345782X
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: 0415300436
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: 0415300444
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: 6610022577
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: 9780203451182
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: 9780203457825
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: 9780415300438
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: 9780415300445
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: 9786610022571
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0415300436
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0415300444
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Bibliographies/Indexes
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Includes bibliographical references and index.
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Contents
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Part I. Introduction and culture -- 1. An introduction to managing the global sales force -- 2. Culture and sales -- Part II. Global personal selling -- 3. Personal sales in a global context -- 4. Cross-cultural communication, negotiation, and the global selling process I -- 5. The global selling process II -- Part III. Global human resources -- 6. Global sales organizations -- 7. Selecting the global sales force -- 8. Sales training for a worldwide marketplace -- 9. Managing the global sales territory -- 10. Motivating the sales force -- 11. Compensating the global sales force -- 12. Evaluation in the global marketplace -- Part IV. Global strategic management issues -- 13. Identifying and forecasting global markets -- 14. Sales force strategies in the global marketplace -- 15. Customer relationship management -- Appendix: Selected cases -- 1. Asian Hotel Group -- 2. BP Fujian: marketing LPG in Fuzhou -- 3. Dell Computer Corporation -- 4. The European train(ing) wreck! -- 5. Motivation and turnober: the case of a southern European salesperson -- 6. Selling a luxury destination in turbulent times: the Mount Juliet Estate -- 7. Relationship marketing in the New Zealand wine industry -- 8. Pacifico Software -- 9. Smith and Nephew and Innovex -- 10. WRT.
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Abstract
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Designed to prepare upper-level undergraduate and graduate business students for work in the exciting field of global sales management, this text focuses upon the managerial and cross-cultural aspects necessary for leading the global sales force.
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Subject
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Sales management.
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Subject
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BUSINESS ECONOMICS-- Sales Selling-- Management.
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Subject
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Sales management.
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Dewey Classification
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658.81
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LC Classification
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HF5438.4.H66 2003eb
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Added Entry
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Ford, John B., (John Battice),1949-
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Simintiras, Antonis C.
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