| Document Type
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BL
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| Record Number
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953108
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| Doc. No
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b707478
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| Main Entry
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Swanson, Richard A.,1942-
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| Title & Author
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Analysis for improving performance : : tools for diagnosing organizations and documenting workplace expertise /\ Richard A. Swanson.
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| Edition Statement
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2nd ed., rev. and expanded.
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| Publication Statement
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San Francisco :: Berrett-Koehler Publishers,, ©2007.
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| Series Statement
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A publication in the Berrett-Koehler organizational performance series
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| Page. NO
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1 online resource (xvi, 317 pages) :: illustrations.
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| ISBN
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1282298798
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: 1576755304
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: 6612298790
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: 9781282298798
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: 9781576755303
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: 9786612298790
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1576753417
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9781576753415
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| Bibliographies/Indexes
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Includes bibliographical references (pages 295-303) and index.
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| Contents
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Preface; PART ONE: Analysis: The Key to Improving Performance; PART TWO: Diagnosing Organizational Performance; PART THREE: Documenting Workplace Expertise; PART FOUR: Managing Analysis Work to Improve Performance; Appendix; References; Index; About the Author.
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| Abstract
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This revised and expanded version of Analysis for Improving Performance provides the tools for doing the crucial - yet often overlooked - upfront analyses essential to the success of any performance improvement effort. Human resource development expert Richard A. Swanson's step-by-step method allows program developers and managers to: assess an organization's real business needs and the status of its supporting systems; analyze necessary worker skills, knowledge, and attitudes; specify performance requirements and evaluation standards; and produce a viable and comprehensive performance improvement design. This second edition is extensively revised throughout and contains many updated case studies and expanded concepts. It also contains a new chapter on Documenting and Improving Work Process. In the end, the tools and resources provided within Analysis for Improving Performance will help make sure that workplace performance improvement efforts really work.
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| Subject
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Performance standards.
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Task analysis.
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BUSINESS ECONOMICS-- Human Resources Personnel Management.
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BUSINESS ECONOMICS-- Operations Research.
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BUSINESS ECONOMICS-- Workplace Culture.
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| Subject
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Performance standards.
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| Subject
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Performance standards.
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Task analysis.
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| Subject
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Task analysis.
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| Dewey Classification
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658.3/14
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| LC Classification
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HF5549.5.P35S88 2007eb
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| NLM classification
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C931clc
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