| Document Type
|
:
|
BL
|
| Record Number
|
:
|
954521
|
| Doc. No
|
:
|
b708891
|
| Main Entry
|
:
|
Schallert, Marit.
|
| Title & Author
|
:
|
Business process redesign in travel management in an SAP R/3 upgrade project : : a case study /\ Marit Schallert.
|
| Publication Statement
|
:
|
Hershey, PA :: Idea Group Pub.,, ©2003.
|
| Page. NO
|
:
|
1 online resource ([319]-332 pages) :: illustrations
|
| ISBN
|
:
|
0585433380
|
|
|
:
|
: 9780585433387
|
| Notes
|
:
|
"#IT5674."
|
|
|
:
|
Caption title.
|
|
|
:
|
Chapter of: Annals of cases on information technology, Volume 5. Hershey, PA : Idea Group Inc., c2003.
|
| Bibliographies/Indexes
|
:
|
Includes bibliographical references (page 326).
|
| Abstract
|
:
|
This case describes the initial stages of a process-reengineering project undertaken in a shared service provider for local government departments in Australia. The described project s objectives are to reengineer the process of business travels through an enterprise system The case looks at the challenges of reducing costs as well as maintaining a high level of service quality for business travelers.
|
| Subject
|
:
|
Australian Corporate Services Agency-- Information resources management
|
| Subject
|
:
|
Business travel-- Australia-- Management, Case studies.
|
| Subject
|
:
|
Information resources management, Case studies.
|
| Subject
|
:
|
Information technology-- Management, Case studies.
|
| Subject
|
:
|
Travel costs-- Australia-- Management, Case studies.
|
| Subject
|
:
|
Business travel-- Management.
|
| Subject
|
:
|
Information resources management.
|
| Subject
|
:
|
Information technology-- Management.
|
| Subject
|
:
|
Travel costs-- Management.
|
| Subject
|
:
|
TRAVEL-- Budget.
|
| Subject
|
:
|
TRAVEL-- Hikes Walks.
|
| Subject
|
:
|
TRAVEL-- Museums, Tours, Points of Interest.
|
| Subject
|
:
|
TRAVEL-- Parks Campgrounds.
|
| Subject
|
:
|
TRAVEL-- Reference.
|
| Subject
|
:
|
TRAVEL-- Road Travel.
|
| Subject
|
:
|
TRAVEL-- Special Interest-- Adventure.
|
| Subject
|
:
|
TRAVEL-- Special Interest-- Ecotourism.
|
| Subject
|
:
|
Australia.
|
| Dewey Classification
|
:
|
910/.2/02
|
| LC Classification
|
:
|
G156.5.B86S33 2003eb
|