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" Workforce cross training / "
edited by David A. Nembhard.
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BL
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| Record Number
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955948
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| Doc. No
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b710318
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| Title & Author
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Workforce cross training /\ edited by David A. Nembhard.
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| Publication Statement
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Boca Raton :: CRC Press,, ©2007.
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| Page. NO
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1 online resource (336 pages) :: illustrations
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| ISBN
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1420005340
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: 9781420005349
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0849336325
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9780849336324
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Contents
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Design and operation of a cross-trained workforce / Jos A.C. Bokhorst and Jannes Slomp -- Job assignment / Rafael Pastor and Albert Corominas -- Factors affecting cross-training performance in serial production systems / David A. Nembhard and Karndee Prichanont-- Cross training in production systems with human learning and forgetting / David A. Nembhard and Bryan A. Norman -- Valuing workforce cross-training flexibility / Ruwen Qin and David A. Nembhard -- Best practices for cross-training teams / Kevin C. Stagl, Eduardo Salas, and Stephen M. Fiore -- Team training in complex environments / Hari Thiruvengada and Ling Rothrock -- Workforce cross training in call centers from an operations management perspective / O. Zeynep Aksin, Fikri Karaesmen, and E. Lerzan Örmeci -- Partial pooling in tandem lines with cooperation and blocking / Nilay Tanik Argon and Sigrún Andradóttir -- Design of a labor-intensive assembly cell in the clean room of a medical device manufacturer / Viviana I. Cesaní.
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| Abstract
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In today's ultra-competitive global business environment, it is becoming increasingly important for companies to reduce spending while simultaneously improving their efficiency and productivity. To achieve this goal, many organizations are opting to implement cross training programs in order to maximize the potential of their existing workforce, thus avoiding the need to outsource. Filling a gap in the literature, "Workforce Cross Training" presents a pioneering overview of the currently available research on this topic and provides invaluable insight into the design of successful cross training programs. Featuring contributions from a team of experts, this text integrates information from a wide variety of disciplines including human factors, industrial engineering, operations management, and behavioral psychology. The authors examine the use of cross training programs in various work environments including serial production systems, call centers, and manufacturing industries.; Discussion includes best practices of cross training methods and the future opportunities offered by cross training programs. A single resource featuring an in-depth summary of the policies, methods, and results of cross training, this book delivers a much needed source of guidance for creating effective workforce cross training programs.
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| Subject
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Employees-- Training of.
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BUSINESS ECONOMICS-- Mentoring Coaching.
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BUSINESS ECONOMICS-- Training.
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Employees-- Training of.
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| Dewey Classification
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658.3/124
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| LC Classification
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HF5549.5.T7W67 2007eb
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| NLM classification
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85.04bcl
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| Added Entry
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Nembhard, David A.
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