| Document Type
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BL
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| Record Number
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957254
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| Doc. No
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b711624
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| Main Entry
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Hirko, Buff.
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| Title & Author
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Virtual reference training : : the complete guide to providing anytime, anywhere answers /\ Buff Hirko, Mary Bucher Ross.
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| Publication Statement
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Chicago :: American Library Association,, 2004.
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| Page. NO
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1 online resource (v, 160 pages) :: illustrations
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| ISBN
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0838908764
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: 0838998674
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: 9780838908761
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: 9780838998670
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0838908764
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Contents
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Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : F2F and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.
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| Subject
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Electronic reference services (Libraries)-- Study and teaching-- Washington (State), Case studies.
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Electronic reference services (Libraries)-- Study and teaching.
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Reference librarians-- In-service training.
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Reference librarians-- Training of.
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EDB.
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Informasjonsformidling.
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LANGUAGE ARTS DISCIPLINES-- Library Information Science-- General.
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Referansearbeid.
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Reference librarians-- Training of.
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Undervisning.
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Electronic reference services (Libraries)-- Study and teaching-- Washington (State)
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| Subject
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Electronic reference services (Libraries)-- Study and teaching.
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| Subject
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Reference librarians-- In-service training.
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| Subject
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Reference librarians-- Training of.
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| Subject
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Washington (State)
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| Dewey Classification
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025.5/24
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| LC Classification
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Z711.45.H57 2004eb
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| NLM classification
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G259. 712. 4-4clc
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| Added Entry
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Ross, Mary Bucher,1948-
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