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" Focused operations management for health services organizations / "
Boaz Ronen, Joseph S. Pliskin, with Shimeon Pass ; foreword by Donald M. Berwick.
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BL
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| Record Number
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957848
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| Doc. No
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b712218
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| Main Entry
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Ronen, Boʻaz.
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| Title & Author
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Focused operations management for health services organizations /\ Boaz Ronen, Joseph S. Pliskin, with Shimeon Pass ; foreword by Donald M. Berwick.
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| Edition Statement
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1st ed.
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| Publication Statement
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San Francisco, CA :: Jossey-Bass,, ©2006.
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| Page. NO
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xxvii, 354 pages :: illustrations ;; 23 cm
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| ISBN
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078798454X
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: 9780787984540
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| Bibliographies/Indexes
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Includes bibliographical references (pages 337-339).
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| Contents
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The modern health care and business environment -- Principles of management in a dynamic environment -- The Pareto rule, focusing table, and focusing matrix -- Management by constraints: the focusing steps of the theory of constraints -- Management by constraints in a bottleneck environment -- Management by constraints when the market is the constraint -- Focused current reality tree -- Resolving managerial conflicts -- The efficiencies syndrome -- The evils of long response times -- Reducing response times -- The complete kit concept -- Performance measures and managerial control -- Effects of fluctuations, variability, and uncertainty on the system -- The evils of traditional cost accounting -- Marketing, costing, and pricing considerations in decision-making processes -- Quality management and process control -- Creating value for health care organizations -- Case study: the emergency department at Guard Mountain Hospital -- Our managerial credo.
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| Abstract
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This book explains operations management in health care using a practical, step-by-step approach. Students and practitioners will gain a comprehensive understanding of how operations management is used to evaluate the performance of operating units, driving the design of new or improved operating procedures and systems, and influencing decision-making. This book takes a Focused Management approach, which identifies and inexpensively solves tiny bottlenecks that can have major results, such as significant reductions in waiting time in emergency rooms, or increases in use of operating rooms. Included in its coverage is the Theory of Constraints (TOC) with specific applications to operating rooms and emergency departments, and includes tools such as the Focusing Table, the Focusing Matrix, the Complete Kit concept and Pareto Analysis that can increase throughput, reduce response time and create value.
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| Subject
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Health services administration.
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Health services administration.
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Health services administration.
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Health Services Administration.
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| Dewey Classification
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362.1068
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| LC Classification
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RA971.R566 2006
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| NLM classification
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2006 I-979
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W 84.1R772f 2006
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| Added Entry
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Pass, Shimeon,1947-
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Pliskin, Joseph S.,1946-
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