| Document Type
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BL
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| Record Number
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958948
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| Doc. No
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b713318
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| Main Entry
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Gilpin, Dawn R.
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| Title & Author
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Crisis management in a complex world /\ Dawn R. Gilpin and Priscilla J. Murphy.
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| Publication Statement
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New York :: Oxford University Press,, 2008.
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| Page. NO
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1 online resource (viii, 210 pages) :: illustrations
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| ISBN
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019971648X
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: 1281374814
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: 1435656822
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: 9780199716487
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: 9781281374813
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: 9781435656826
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0195328728
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9780195328721
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| Bibliographies/Indexes
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Includes bibliographical references (pages 179-196) and index.
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| Contents
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Introduction : a paradigm shift in crisis management -- Case history : the spinach contamination crisis -- Crisis communication : the evolution of a field -- Theories of complexity -- Predictability and control in complex systems -- Case history : knowledge, uncertainty, and expertise--NASA -- The complexity of information and assimilation : knowledge and ignorance -- The complexity of understanding : constructive and deviant learning -- Sorting out the complex world : sensemaking and decision making -- Case history : nonlinear diffusion--China and food contamination -- Complexity, crisis and the expert organization : reconfiguring the dominant paradigm -- Expecting the unexpected : challenging precrisis assumptions -- Adapting to a complex world : challenging assumptions during a crisis -- Complex recovery : challenging assumptions after a crisis -- Conclusion : reframing crisis management in a complex world.
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| Abstract
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This book pairs real-world examples from across the globe with theory-based analysis to show why simplification often fails to alleviate crises, and can even intensify them. Gilpin and Murphy propose a new, complexity-based approach to organizational learning that can allow organizations to adapt quickly to new circumstances.
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| Subject
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Crisis management.
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| Subject
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BUSINESS ECONOMICS-- Corporate Governance.
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BUSINESS ECONOMICS-- Leadership.
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BUSINESS ECONOMICS-- Organizational Development.
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BUSINESS ECONOMICS-- Workplace Culture.
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| Subject
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Crisis management.
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| Dewey Classification
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658.4/056
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| LC Classification
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HD49.G55 2008eb
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| Added Entry
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Murphy, Priscilla J.
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