| Document Type
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BL
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| Record Number
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963011
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| Doc. No
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b717381
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| Main Entry
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Baschab, John,1968-
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| Title & Author
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The executive's guide to information technology /\ John Baschab, Jon Piot ; foreword by Nicholas G. Carr.
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| Edition Statement
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2nd ed.
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| Publication Statement
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Hoboken, N.J. :: John Wiley & Sons,, ©2007.
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| Page. NO
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1 online resource (xxiv, 647 pages) :: illustrations
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| ISBN
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0470135913
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: 1119198038
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: 9780470135914
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: 9781119198031
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0470095210
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9780470095218
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| Bibliographies/Indexes
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Includes bibliographical references and index.
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| Contents
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1. The IT dilemma -- 2. IT ineffectiveness sources and causes -- 3. IT costs -- 4. IT scope and strategy -- 5. The IT organization -- 6. The chief information officer -- 7. IT standards -- 8. IT operations and infrastructure -- 9. IT problem management -- 10. Application management -- 11. IT human resources -- 12. Vendor selection -- 13. Vendor management and outsourcing -- 14. Business communications -- 15. IT budgeting and cost management -- 16. Effective decision making and risk management -- 17. Demand management and project prioritization -- 18. IT performance measurement -- 19. IT governance.
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| Abstract
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"The Executive's Guide to Information Technology, Second Edition is a practical, comprehensive guide to running a cost-effective, efficient, and business delivery-focused corporate IT department. Eschewing the theoretical for the practical, the book gives managers the guidance they need to handle any problem effectively with specific policies, approaches, and tools for IT management functions."--Jacket
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| Subject
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Information resources management.
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| Subject
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Information technology-- Management.
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| Subject
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COMPUTERS-- Computer Literacy.
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COMPUTERS-- Computer Science.
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COMPUTERS-- Data Processing.
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COMPUTERS-- Hardware-- General.
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COMPUTERS-- Information Technology.
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COMPUTERS-- Machine Theory.
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| Subject
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COMPUTERS-- Reference.
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| Subject
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Information resources management.
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| Subject
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Information technology-- Management.
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| Dewey Classification
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004
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| LC Classification
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T58.64.B36 2007eb
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| Added Entry
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Piot, Jon,1966-
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