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" Emotion management in the workplace / "


Document Type : BL
Record Number : 963289
Doc. No : b717659
Main Entry : Bolton, Sharon C.,1960-
Title & Author : Emotion management in the workplace /\ Sharon C. Bolton.
Publication Statement : Houndmills, Basingstoke, Hampshire ;New York :: Palgrave Macmillan,, 2005.
Series Statement : Management, work and organisations
Page. NO : x, 190 pages ;; 24 cm.
ISBN : 033399017X
: : 9780333990179
Bibliographies/Indexes : Includes bibliographical references (pages 165-177) and indexes.
Contents : 1. Why emotion, why now? -- 2. Bringing emotion onto the organisational agenda : a century of organisational analysis -- 3. The (over) managed heart -- 4. A sociological understanding of workplace emotion -- 5. Introducing a typology of workplace emotion -- 6. Prescriptive and pecuniary emotion management -- 7. 'Presentational' and 'philanthropic' emotion management -- 8. Mixed feelings.
Abstract : This text explores the management of emotion in organizations and the emotion management skills organizational actors need to possess in order to achieve organizational objectives whilst also acknowledging the subjective experiences of its members.
Subject : Emotions.
Subject : Employee motivation.
Subject : Industrial management.
Subject : Organizational behavior.
Subject : Organizational sociology.
Subject : Work-- Psychological aspects.
Subject : Comportement organisationnel.
Subject : Émotions.
Subject : Gestion d'entreprise.
Subject : Personnel-- Motivation.
Subject : Sociologie des organisations.
Subject : Travail-- Aspect psychologique.
Subject : Arbeitssoziologie
Subject : Emotionales Verhalten
Subject : Emotions.
Subject : Emotions.
Subject : Employee motivation.
Subject : Employee motivation.
Subject : Industrial management.
Subject : Industrial management.
Subject : Management
Subject : Organisationssoziologie
Subject : Organisationsverhalten
Subject : Organizational behavior.
Subject : Organizational behavior.
Subject : Organizational sociology.
Subject : Organizational sociology.
Subject : Work-- Psychological aspects.
Subject : Work-- Psychological aspects.
Subject : Emotionales Verhalten.
Subject : Management.
Subject : Organisationsverhalten.
Subject : Arbeids- en organisatiepsychologie.
Subject : Arbeidsmotivatie.
Subject : Arbeidssociologie.
Subject : Organisatiegedrag.
Dewey Classification : ‭658.3/14‬
: ‭158.7‬
LC Classification : ‭HD58.7‬‭.B65 2005‬
NLM classification : ‭85.08‬bcl
: ‭SOZ 310f‬stub
: ‭WIR 710f‬stub
: ‭WIR 740f‬stub
copyhttps://lib.clisel.com/site/catalogue/963289
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