Document Type
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BL
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Record Number
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964122
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Doc. No
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b718492
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Main Entry
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Federman, Brad,1968-
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Title & Author
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Employee engagement : : a roadmap for creating profits, optimizing performance, and increasing loyalty /\ Brad Federman.
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Edition Statement
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1st ed.
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Publication Statement
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San Francisco :: Jossey-Bass,, ©2009.
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Page. NO
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1 online resource :: illustrations
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ISBN
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0470522577
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: 0470522585
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: 9780470522578
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: 9780470522585
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0470388153
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9780470388150
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Bibliographies/Indexes
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Includes bibliographical references and index.
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Contents
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The case for employee engagement : connections versus transactions -- It's not just the manager, stupid! -- Measure twice, cut once -- Thanks for the gift -- It boils down to two things -- They lost the game on turnovers -- Bring them on -- Engaging leaders, engaging cultures -- How much can you bench? -- What is your MPV? -- Eye of the customer -- Reaping the rewards.
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Abstract
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This book provides a comprehensive framework, language, and process that genuinely connects Â"PeopleÂ" strategy with Â"BusinessÂ" strategy. It offers a research-based blueprint for looking at Employee Engagement with the same regularity and importance as any other aspect of the organization. Â It provides a clear definition of Employee Engagement, identifies drivers of Engagement, provides strategies for measuring Employee Engagement, features best practices for responding to Employee Engagement issues and feedback, offers a full Employee Engagement program strategy, and shows how to deploy Emp.
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Subject
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Employee motivation.
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Subject
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Employees-- Attitudes.
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Subject
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Management-- Employee participation.
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Subject
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BUSINESS ECONOMICS-- Human Resources Personnel Management.
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Subject
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BUSINESS ECONOMICS-- Workplace Culture.
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Subject
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Employee motivation.
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Subject
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Employees-- Attitudes.
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Subject
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Management-- Employee participation.
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Dewey Classification
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658.3/14
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LC Classification
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HF5549.5.M63F43 2009eb
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