Document Type
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BL
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Record Number
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966659
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Doc. No
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b721029
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Main Entry
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London, Manuel.
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Title & Author
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Job feedback : : giving, seeking, and using feedback for performance improvement /\ Manuel London.
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Edition Statement
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2nd ed.
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Publication Statement
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Mahwah, N.J. :: Lawrence Erlbaum Associates,, ©2003.
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Series Statement
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Series in applied psychology
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Page. NO
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1 online resource (xvi, 267 pages)
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ISBN
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0805844945
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: 0805844953
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: 1410608875
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: 9780805844948
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: 9780805844955
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: 9781410608871
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0805844945
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0805844953
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Bibliographies/Indexes
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Includes bibliographical references and index.
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Contents
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Series Foreword / Edwin A. Fleishman and Jeanette N. Cleveland -- Introduction -- Person Perception -- How and Why Feedback Works -- How People Evaluate Themselves -- Feedback Dynamics -- Processing Information About Others -- Performance Evaluation Methods -- Performance Appraisals -- Multisource Feedback Methods -- The Usefulness of Multisource Feedback -- Assessment Centers and Business Simulations -- Supporting the Use of Feedback -- The Managers Role As Feedback Provider -- Performance Management, Development, and Coaching -- Holding Managers Accountable for Giving and Using Feedback -- Future Directions -- Feedback in Teams and Cross-Cultural Organizations -- Changing Technologies and Jobs: Toward Feedback-Oriented, Continuous Learning Environments.
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Abstract
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This work demonstrates how managers can be effective in gathering and processing performance information about subordinates, making ratings on performance appraisals and multisource feedback surveys and feeding back this information in a way that is nonthreatening and leads to productive change.
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Subject
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Employee motivation.
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Subject
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Feedback (Psychology)
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Subject
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Performance standards.
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Subject
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BUSINESS ECONOMICS-- Human Resources Personnel Management.
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Subject
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BUSINESS ECONOMICS-- Workplace Culture.
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Subject
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Employee motivation.
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Subject
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Feedback (Psychology)
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Subject
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Performance standards.
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Dewey Classification
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658.3/14
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LC Classification
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HF5549.5.M63L66 2003eb
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NLM classification
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85.62bcl
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