| Document Type
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BL
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| Record Number
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970301
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| Doc. No
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b724671
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| Main Entry
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Elearn Limited (Great Britain)
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| Title & Author
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Quality and operations management /\ by Elearn.
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| Edition Statement
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First edition.
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| Publication Statement
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Boca Raton, FL :: Routledge, an imprint of Taylor and Francis,, [2006]
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, ©2005
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| Page. NO
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1 online resource (96 pages)
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| ISBN
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0080458793
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: 9780080458793
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| Contents
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Chapter Activity 1 The quality issue -- Objective -- chapter Feedback -- chapter TQM: the stages -- chapter Activity 2 Quality management in your organisation -- Objective -- chapter Systems and standards -- chapter Feedback -- chapter How to satisfy (delight) customers -- chapter Feedback -- chapter Flow charts -- chapter Scatter diagrams -- chapter Pareto analysis -- chapter Cause and effect diagrams -- chapter What sort of T & D is required? -- Objective -- chapter Feedback -- chapter Process technology -- chapter Activity 10 Operations planning and control -- Objective -- chapter Feedback -- chapter Sampling plans -- chapter Feedback -- chapter Activity 12 Capacity planning and control -- Objective -- chapter Feedback -- chapter Just-in-time (JIT) -- chapter Purchasing -- chapter Activity 14 The supply chain -- Objective -- chapter Task: Part 2 -- chapter Feedback.
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| Abstract
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Management Extra brings all the best management thinking together in one package. The series fuses key ideas with applied activities to help managers examine and improve how they work in practice. Management Extra is an exciting, new approach to management development. The books provide the basis for self-paced learning at level 4/5. The flexible learning structure allows busy participants to study at their own convenience, minimising time away from the job. The programme allows trainers to quickly plan and deliver high quality, business-led courses. Trainers can select materials to meet the needs of their delegates, clients, and budget. Each book is divided into themes of ideal length for delivering in a training session. Each theme has a range of activities for delegates to complete, putting the training into context and relating it to their own situation and business. The books' lively style will stimulate further interest in the subjects covered. Guides for further reading and valuable web references provide a lead-in to further research. Management Extra is based on the NVQ framework to ease the creation of Diploma, Post Graduate Diploma or NVQ programmes for managers. It is accredited with all leading awarding bodies.
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| Subject
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Production management.
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| Subject
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Total quality management.
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| Subject
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BUSINESS ECONOMICS-- Corporate Governance.
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| Subject
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BUSINESS ECONOMICS-- Human Resources Personnel Management.
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| Subject
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BUSINESS ECONOMICS-- Leadership.
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| Subject
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BUSINESS ECONOMICS-- Management.
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BUSINESS ECONOMICS-- Organizational Development.
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| Subject
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BUSINESS ECONOMICS-- Workplace Culture.
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| Subject
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Production management.
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| Subject
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Total quality management.
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| Dewey Classification
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658.5
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| LC Classification
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HD31
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