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" E-banking management : "
Mahmood Shah, Steve Clarke.
Document Type
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BL
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Record Number
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972026
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Doc. No
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b726396
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Main Entry
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Shah, Mahmood,1971-
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Title & Author
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E-banking management : : issues, solutions, and strategies /\ Mahmood Shah, Steve Clarke.
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Publication Statement
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Hershey, PA :: Information Science Reference,, ©2009.
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Page. NO
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1 online resource (ix, 299 pages) :: illustrations
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ISBN
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1605662526
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: 1605662534
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: 9781605662527
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: 9781605662534
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Bibliographies/Indexes
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Includes bibliographical references and index.
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Contents
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E-banking management : an introduction -- Delivery of retail banking services -- An overview of e-banking -- E-banking technologies -- A managerial view of e-banking -- Human involvement and e-banking -- Problematic issues in e-banking management -- Key to success : cases and practical solutions -- E-banking project management -- Systems thinking and knowledge management for e-banking -- Strategy development for e-banking -- E-banking : a fuller picture.
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Abstract
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"This book focuses on human, operational, managerial, and strategic organizational issues in e-banking"--Provided by publisher.
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Subject
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Bank management.
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Subject
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Banks and banking-- Automation.
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Subject
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Internet banking.
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Subject
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Bank management.
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Subject
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Banks and banking-- Automation.
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Subject
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BUSINESS ECONOMICS-- Banks Banking.
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Subject
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Internet banking.
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Dewey Classification
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332.10285/4678
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LC Classification
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HG1708.7.S53 2009eb
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Added Entry
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Clarke, Steve,1950-
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