| Document Type
|
:
|
BL
|
| Record Number
|
:
|
972399
|
| Doc. No
|
:
|
b726769
|
| Main Entry
|
:
|
Gibson, Philip,1955-
|
| Title & Author
|
:
|
Cruise operations management /\ Philip Gibson.
|
| Publication Statement
|
:
|
Amsterdam ;Boston :: Elsevier Butterworth-Heinemann,, ©2006.
|
| Series Statement
|
:
|
The management of hospitality and tourism enterprises series
|
| Page. NO
|
:
|
xiv, 178 pages :: illustrations, maps ;; 26 cm.
|
| ISBN
|
:
|
0750678356
|
|
|
:
|
: 9780750678353
|
| Bibliographies/Indexes
|
:
|
Includes bibliographical references and index.
|
| Contents
|
:
|
Contemporary cruise operations -- Selling cruises and cruise products -- Maritime issues and legislation -- Cruise geography -- Planning the itinerary -- Working on board -- Customer service -- Managing food and drink operations -- Managing facilities -- Health, safety, and security -- Training and learning on board -- Managing integrated operations.
|
| Abstract
|
:
|
'Cruise Operations Management' provides a contextualised overview of hospitality services for the cruise industry. The book looks into management issues providing a practical guide for both students and professionals alike.
|
| Subject
|
:
|
Cruise lines-- Management.
|
| Subject
|
:
|
Ocean travel-- Management.
|
| Subject
|
:
|
Kreuzfahrt.
|
| Subject
|
:
|
Tourismus.
|
| Dewey Classification
|
:
|
387.5/42068
|
| LC Classification
|
:
|
G550.G53 2006
|
| NLM classification
|
:
|
QQ 910rvk
|
|
|
:
|
QQ 930rvk
|